Frequently Asked Questions
Frequently Asked Questions
Where are your ingredients sourced from?
We aim to source our ingredients locally within Australia wherever possible.
Some rare or specialized superfood ingredients are not available locally, so these are sourced organically from approved overseas suppliers who meet our quality and ethical standards.
All products are formulated, encapsulated, and packaged locally in Australia.
Are your products made in Australia?
Yes. All Organic Superfood Capsules products are made and packaged in Australia.
FAQ: Pricing & Value
Q: Why is there such a significant price difference between the Trial and Bulk sizes? A: We believe in rewarding our most committed customers. By choosing our "Bulk Saver" or "Long Term Supply" options, you help us significantly reduce packaging waste and shipping frequency. We pass those logistical savings directly back to you—offering a much lower price-per-capsule on our larger volumes compared to our trial sizes.
Q: Is there a benefit to ordering the "Ultra Bulk" quantities? A: Absolutely. Our Ultra Bulk packs are designed for long-term consistency. Selecting these larger options can reduce your cost-per-serving by over 60% compared to a single trial bottle. Since we provide Free Shipping on every order, the larger the pack, the more value we can pack into every capsule.
Q: How should I store my bulk supply? A: Because our capsules contain pure, organic botanicals with no synthetic fillers or preservatives, we recommend keeping your bulk supply in a cool, dark, and dry place. Our high-quality containers are designed to protect the integrity and potency of the herbs throughout your supply.
Are your ingredients organic?
We prioritize organic ingredients wherever they are available. Some ingredients may not be certified organic due to availability as well as certain products that have specified nonorganic versions or supply limitations; however, all ingredients are sourced from reputable suppliers and selected based on quality and purity standards.
Do your products contain fillers or artificial additives?
Our capsules are formulated to be clean and simple, without unnecessary fillers, artificial colors, flavors, or preservatives.
Are your capsules suitable for vegans?
Most of our capsules are vegan friendly. Any exceptions are clearly stated on the relevant product page.
Do you test your products for quality and safety?
We work with trusted suppliers and manufacturers and follow quality control processes to ensure our products are produced in accordance with applicable Australian food and supplement regulations.
Can I take your products alongside other supplements or medications?
If you are pregnant, breastfeeding, taking medication, or have a medical condition, please consult a healthcare professional before using any supplement.
How should I store my supplements?
Store in a cool, dry place, away from direct sunlight. Keep out of reach of children.
Do you ship within Australia?
Yes, we ship Australia-wide. All shipping is FREE unless express shipping is asked for. Shipping details are available at checkout.
