Frequently Asked Questions
Why Choose Organic Superfood Capsules?
At Organic Superfood Capsules, we're committed to providing simple, high-quality products made with carefully selected ingredients and honest formulations.
- 🇦🇺 Australian Owned & Operated
- 🇦🇺 Formulated, encapsulated and packaged in Australia
- 🌿 Organic ingredients used wherever available
- 💊 No unnecessary fillers, binders or artificial additives
- 🚚 FREE Australia-wide standard shipping
- 🔒 Secure online checkout
- ⭐ Carefully selected ingredients from trusted suppliers
Frequently Asked Questions
Where are your ingredients sourced from?
We source our ingredients from trusted Australian suppliers whenever possible. Some specialist botanicals are not grown commercially in Australia, so these are carefully sourced from reputable international suppliers who meet our quality and purity standards.
All Organic Superfood Capsules products are formulated, encapsulated and packaged in Australia.
Are your products made in Australia?
Yes. All Organic Superfood Capsules products are formulated, encapsulated and packaged in Australia using carefully selected ingredients sourced from trusted Australian and international suppliers.
Why is there such a significant price difference between the Trial and Bulk sizes?
We believe in rewarding our most committed customers. By choosing our Bulk Saver or Long Term Supply options, we can reduce packaging waste and shipping frequency. We pass those efficiencies directly on to you by offering a significantly lower price per capsule on our larger sizes.
Is there a benefit to ordering the Ultra Bulk quantities?
Absolutely. Our Ultra Bulk packs are designed for long-term value. Choosing these larger quantities can reduce your cost per capsule by over 60% compared with purchasing a single Trial Size bottle.
With FREE standard shipping Australia-wide on every order, larger quantities provide even greater overall value.
How should I store my bulk supply?
Store your capsules in a cool, dry place away from direct sunlight and moisture.
Our quality containers are designed to help protect your capsules throughout their shelf life.
Are your ingredients organic?
We prioritize organic ingredients wherever they are available and source them from trusted suppliers who meet our quality standards.
Some products may also be available in a non-organic option to provide customers with a more affordable choice. Where this applies, it is clearly identified on the relevant product page and product description.
Unless otherwise stated, you can expect the product to contain the organic ingredients listed.
Do your capsules contain only the ingredients listed on the label?
Yes. Our capsules contain only the ingredients listed on the product label, with no unnecessary fillers, binders or artificial additives.
Are your capsules suitable for vegans?
Most of our capsules are vegan-friendly. Any exceptions are clearly stated on the relevant product page.
Do you test your products for quality and safety?
We work with trusted suppliers and follow quality control procedures to ensure our products are produced in accordance with applicable Australian food regulations and industry standards.
Can I take your products alongside other supplements or medications?
If you are pregnant, breastfeeding, taking medication, have a medical condition, or are under the care of a healthcare professional, we recommend consulting your doctor or qualified healthcare practitioner before using any supplement.
How should I store my supplements?
Store in a cool, dry place away from direct sunlight. Keep out of reach of children.
Do you ship within Australia?
Yes. We offer FREE standard shipping Australia-wide on all orders. Express shipping is also available at checkout for an additional charge.
How long will my order take to arrive?
Orders are typically dispatched within 1–2 business days. Delivery times will vary depending on your location within Australia. You'll receive tracking details once your order has been shipped.
Why are your prices so competitive?
We focus on producing simple, high-quality formulations and sell directly to our customers through our website. This allows us to reduce unnecessary overheads and offer excellent value while maintaining the quality of our products.
Need more help?
If you have a question that isn't answered here, we'd be happy to help.
Please visit our Contact Us page or send us an email and we'll respond as soon as possible.
