If the conditions outlined in our refund policy are met, refunds will be issued to the original form of payment. To return an item purchased online, please mail it back to us after contacting customer service for the return address. Please note that delivery costs will be excluded from the refund unless the item is returned under your statutory rights (e.g., due to faults or incorrect items). Items, along with the original receipt, must be returned within 30 days of purchase in their original condition with all labels intact.